Why Ryeford

It is very apparent when talking to prospective customers that the same old comments keep being mentioned. Things like, “we never see our contract manager”, “When we complain nothing ever seems to change” and “what is the point of changing service provider if we have to keep the same cleaners”. These are samples but are true reflections of how business managers actually think. At Ryeford our philosophy is to do our utmost to prevent our customers from even thinking these thoughts let alone saying them.

Our management and cleaning staff are totally focussed on our commitment to provide the best possible service and respond in the most effective manner to deal with any customer related issues.

Key Benefits

  • Senior management team is very pro active, providing a “Hands On” support to each and every one of our customers.
  • Dedicated management team provided at contract commencement ensuring smooth transition from your last service provider.
  • Fully trained cleaning operatives supported by local management.
  • Minimum of monthly quality audits with regular contract reviews.
  • ISO 9001 Full Accreditation
  • ISO 14001 Full Acceditation
  • “Safe Contractor” accredited
  • £10,000,000 Public liability insurance.
  • Experienced Managers who are fully conversant with TUPE issues.
  • Value for money and Excellent Client Retention.
  • Additional support staff covering sickness, holidays and emergencies.
  • Expert “In-house” carpet cleaners.
  • Quick and effective response to customer issues, managed centrally to ensure client fully satisfied with outcome.
  • Nationwide network of “regional” offices. We aim to be no more than an hour’s drive from a client.
  • NEBOSH Qualified Account Managers.